Displaying episodes 1 - 30 of 55 in total

How to Have Fun at Work with Rachel Waldmann, Sr. Manager of Employee Experience at Privy

Rachel Waldmann, Sr. Manager of Employee Experience at Privy, joined us this week to discuss the shift we are seeing from the term "Human Resources" to this idea of the People Experience and how employees are expecting more from their employers, brought on by the pandemic and the Great Resignation. The two also get into this idea of being happy at work; why employers should care about their employee's happiness level and ways that HR professionals and other leaders in the organization can get their teammates more engaged at work. Lastly, Host Jeff Cross asks Rachel where she sees the future of HR heading.

A Conversation with an Executive Trauma Coach for Mental Health Awareness Month

Most likely, the vast majority of your employees have or are currently experiencing some sort of trauma brought on by current life events. Inflation, rising gas prices, the war in Ukraine, political divisiveness - just to name a few of the ongoing stories hitting the 5:00 news that are causing stress levels to rise and distracting us from being able to focus on our daily tasks. Adrienne Rouan, Executive Trauma Coach, sits down with Jeff Cross for a candid conversation around how we can better manage the amount of turmoil going on in across the country and the world. The two also get into how to prevent divisiveness between colleagues at work, and what we can do during Mental Health Awareness month to better support our employees' and our own mental wellbeing. This is 29 minutes packed with great insights and open dialogue - grab your coffee (or tea!) and enjoy.

Best Practices for Managing Poor Performance in the Workplace with Karen Casey, Head of People & Culture at Canidae Pet

Karen Casey, Head of People & Culture at Canidae Pet, joined Host Jeff Cross this week to discuss an important topic that all human resource professionals run into at some point in their career: managing poor performers. The two get into a great discussion around coaching vs. managing, how much time performance improvement plans should be given, how the employee's role in the workplace culture may be just as important as their performance, advice for when you have to let someone go, how to deal with the fall-out amongst other employees, and more. There's a lot packed into this 36-minute episode and for good reason. If you are in HR, or have a part in the people side of your organization, give this a listen!

How to Help Employees Thrive at Work & Retire on Time with Gordon Oliver, Cambridge Credit Counseling

58% of those who are feeling stressed, depressed, and lonely attribute it to financial problems.* Whether employers realize it or not - a majority of their employees are dealing with financial stress which leads to distractions at work and decreased productivity. For business leaders who truly care about their employees and want them to be able to thrive at work while also being ready to retire on time, tune into this episode with Gordon Oliver at Cambridge Credit Counseling. You'll walk away with actionable steps you can put into place now to better support your workforce moving forward.

How the Physical Workplace Can Aid in Getting Your Workforce Back to the Office with Rebecca Sarkosi, QA+M Architecture

Tune into this episode with Rebecca Sarkosi, Associate & Director of Interior Design, as she dives into something most employers forget about when putting together their strategy for combatting the great resignation: the physical workplace. During this discussion, Rebecca shares with Jeff how employers can leverage their office space to help their employees feel more comfortable coming back into the office. Topics include what changes employers are making to the workplace since COVID-19, making the commute more appealing and how the office space can aid in stress management.

Hiring for a Diverse Workforce: Where to Start with Stephanie Johnson, Training Consultant

Stephanie Johnson, Training Consultant, joins Jeff Cross on our first episode of 2022 to chat about hiring diversely. Employers have been prioritizing their DE&I efforts over the past few years, but many are still struggling with where to start. Stephanie dives into what it means to hire diversely, the steps HR professionals should take to ensure they are increasing the diversity in their applicant pool, where she finds they usually get stuck and how blind resumes and interviews play a role in the process.

Getting to the Root Cause of the Great Resignation with Sara Martin, CEO at WELCOA

Sara Martin, CEO at WELCOA, joins the podcast to discuss her thoughts on the Great Resignation, how mental health has played a role, what employers and leaders should be doing about it and where she sees the future of work heading. An impactful 30-minute episode for any organization looking to support their workforce holistically in 2022.

The Great Resignation or the Great Shift? Talking Employee Wellbeing with Patrick Yam, CEO & Co-Founder at Somnology

Sleep happens outside of work hours - so why should employers care about their employees sleeping habits? Patrick Yam, CEO at Somnology, joins Host Jeff Cross, to dive into this and address the impact sleep has on employer-sponsored health plans as well as employee wellbeing, in addition to what HR professionals can do to better support their employees during the Q4 stress.

Connecticut Paid Leave: Short-Term Disability Impact, Claims Process, Anticipated Utilization & More with Principal

With less than 3 months to go before Connecticut Paid Leave Benefits kick-in, employers and HR professionals across the state are looking for answers as it relates to the process of applying and tracking claims, if a private plan option is still advantageous, and why employers should be holding on to their STD plans. Ben and Chris from the Principal join Host Jeff Cross to answer these questions and more while providing insight into what they've been seeing in other states. If you still have questions around CT PFML - this is the episode for you.

Telemedicine After COVID-19: Continuing the Momentum & Understanding its Impact with Dr. Mary Mulcare, CMO at Summus Global

Dr. Mary Mulcare, Chief Medical Officer at Summus Global, joins Host Jeff Cross in a lively discussion around "care delay," covid regulations on telemedicine that are expiring and how to continue the momentum around leveraging telehealth services. A timely episode as many are heading into Open Enrollment season and are looking to continue to support their employees from a virtual standpoint.

Vaccine Mandates, Surcharges & Incentives: Best Practices for Employers

Should we be mandating the vaccine? Can I make non-vaccinated employees pay for weekly COVID-19 testing? What about health-related exemptions? Reilly Billian, HR Strategy Consultant, joins Host Jeff Cross to tackle these questions and more in this quick-hit episode that explores what decisions employers are facing and the HR implications behind them.

Leveraging Coaching, Feedback & Continuous Learning to Create an Intentional 'Culture' with Maureen Gallo, Executive VP at Beekley Corporation

If you're looking for inspiration around how to create an intentional culture - one that goes beyond the "fluffy stuff" (like a pool table) and greatly impacts recruiting and retention - you've found the right episode! Maureen Gallo, Executive VP at Beekley Corporation, joins Jeff to share her secrets when it comes to hiring (known as Selecting Winners), achieving consistent low turnover, putting an emphasis on 'Caring to Communicate' (the name for their feedback initiative), implementing continuous learning and so much more. This episode is packed with golden nuggets to take back to your organization - sit back & enjoy.

A Conversation with State Senator Kevin Kelly on Healthcare in CT

Connecticut State Senator Kevin Kelly joined the podcast to discuss the future of healthcare and what impact that may have on employers in 2021 and beyond. Jeff plays devils advocate to have a candid, open discussion with the Senator on various topics including the recently-vetoed public option (SB-842), prescription drug costs, and what we can learn from Massachusetts to build a better program in CT.

Getting the Most Out of Your EAP's to Build a Mentally Healthy Workplace with Meghan Stokes, VP Clinical Services at BHS

Although May is Mental Health Awareness Month, it doesn't mean we stop talking about mental health the other 11 months out of the year. Meghan Stokes, VP of Clinical Services at BHS, joins the podcast this week to discuss how employers can (and should) build a mentally healthy workplace to better support their employees. We dive into where the best place is to start for supporting mental health in the workplace, how to determine what your employees are most concerned about, and best practices around building and promoting successful EAP's. We know we won't solve this problem overnight, but there are things employers can be doing right now to make the workplace a safer environment for their people.

Answering Your COBRA Subsidy & Tax Credit Questions with Bob Radecki, Senior Reg. & Public Policy Analyst

With the IRS releasing additional guidance surrounding the COBRA subsidy in the American Rescue Plan Act (ARPA), Jeff Cross sits down with Bob Radecki, Senior Regulatory & Public Policy Analyst at Benefit Comply, during this timely podcast episode to answer your most pressing questions. What are the employer responsibilities with this COBRA subsidy? If someone is on COBRA and they paid their April premium, does the employer have to cut them a check? Who is eligible for this subsidy? How does the tax credit work?

Returning to People, Maintaining Culture & Leaders vs. Bosses with Jon Pace, Chief People Officer at CompassMSP (IT Direct)

You're in for a treat with this episode! Jon Pace, Chief People Officer at Compass MSP (formally IT Direct), joins Jeff for an engaging discussion on a myriad of topics including their plan for returning to the workplace (or "returning to people"), how they've maintained their tight-knit culture during a recent acquisition, what workplace happiness truly means for their workforce and much more. Jon was our first guest on the podcast back in 2019, and we are excited to welcome him back.

Q&A Round-Up: American Rescue Plan Act, Vaccinations & Returning to the Workplace

You asked. We answered. Jeff Cross is joined by Nicole Cahill, HR Business Partner at OneDigital, and Peter Murphy, Partner at Shipman & Goodwin, LLP to tackle employers' most frequently asked questions surrounding the American Rescue Plan Act, Vaccinations and Returning to the Workplace.

How Workplace Culture Influences Productivity & Performance with Becca Jacobs, HR Manager at Instrumart

Low turnover. 5-star reviews. A close-knit team. This Friends with Employee Benefits podcast episode features Becca Jacobs, HR Manager at Instrumart and how workplace culture has played a big role in their company's success - both externally and internally. Becca talks about what culture means to her, how their team has stayed engaged while working remotely and the importance of being an employee-centric organization. Becca also shares her thoughts on their 100% no-employee-cost health plan, how other employers could adopt something similar and how integral the word "human" is in human resources.

Answering Your Connecticut Paid Leave Questions

Rich Lombard and Jeff Wasco from Guardian join the podcast to help tackle the questions we've been hearing from employers across the state: how does Connecticut Paid Leave interact with other benefits, who tracks paid leave and what is the process for a private plan option. They also discuss what their experience has been so far with employers across Connecticut. Tune into this 34-minutes episode to get the answer to these trending questions and better understand what employers should be focusing on next as it relates to paid leave.

Virtual Open Enrollment: Takeaways & Best Practices with Katelyn Ayala, Benefits & HRIS Specialist at Paradigm Precision

In this quick-hit podcast episode, we take a step back to reflect on what we've learned from Open Enrollment in 2020 and what we'd like to continue implementing in the future, even when we are able to resume in-person activities. Katelyn Ayala, Benefits and HRIS Specialist at Paradigm Precision, joins Jeff to discuss how their organization had to pivot from a completely hands-on, in-person open enrollment to a virtual experience. This episode covers how that transition happened, what the feedback was from employees and what Katelyn has learned in the process that Paradigm will continue to implement going forward.

The New Focus on Human Experience

As work changes, so does the dynamic between employee and employer. Rachael Perillo, Talent Business Partner, joins Jeff to discuss the evolution of the employee-employer relationship, focusing on the shift from employee engagement to the human experience. In this jam-packed episode, the two discuss what the Human Experience entails and the role HR plays in this transition. They also dive into the effect of social unrest, zoom fatigue and childcare on employees, and how HR can better support their workforce through it all. If you're in HR, don't miss this episode.

Your Vaccine Questions Answered

While the COVID-19 vaccine provides employers and employees with the hope of returning to a pre-pandemic world, it doesn’t come without its fair share of questions. Can I require employees to get the vaccine? What if they don’t get it? Can we incentivize and pay employees? These are just a few of the many questions employers are facing. Jeff Cross speaks with a panel of experts from around New England to breakdown the considerations and decisions around safe and effective vaccine programs, policies and best practices.

What We've Learned from 2020 & What to Expect in 2021

Another year, another round-up. With only a few days left of 2020 (thank goodness!), Jeff and Ron banter back and forth about what we've learned from this year, what we'd like to leave behind and what employers should be looking out for in the new year.

A Conversation with U.S. Senator Chris Murphy on Healthcare

U.S. Senator Chris Murphy joined the podcast to discuss the future of healthcare given the election outcomes and what impact that may have on employers in 2021 and beyond. Jeff plays devils advocate to have a candid, open discussion with the Senator on various topics including the status of the ACA, a public option for healthcare, direct-to-consumer advertising and cost of care.

Navigate, Pivot or Stay the Course? Helping Employee's Thrive in Uncertain Times

Holidays were already a stressful time of the year for many, now add in a pandemic and post-election talk and we find ourselves more exhausted, stressed and burnt out than ever before. Sara Tarca, Wellbeing Strategy Consultant, joins the podcast to discuss what employers can be doing to help employees adapt and thrive in uncertainty.

Green Puppy, Hidden Chocolate & An Incredible Discovery: Some Good News You Might Have Missed

From a train saved by a whale tail to a see-through public restroom, join us as we cover the latest funny, heartwarming and just plain odd news stories that you most likely have missed as your newsfeeds, timelines and conversations have been flooded with election-talk. An episode unlike any others, take these next 30-minutes to escape the noise, laugh a little and learn something new.

A Discussion Around The Election, Prescription Drugs & Lowering Costs

Jeff Post, Chief Clinical Officer of OneDigital's Pharmacy Consulting Division (RxConnections), jumps on the podcast to talk about the impact the election may have on prescription drugs and pharmacy plans, discussing what employers can be doing to keep the skyrocketing costs down, and how we can help employees maximize their drug benefit. They cover rebates, direct to consumer marketing, "pharmacy vacations," how to assess your Pharmacy Benefit Manager's (PBM's) performance and much more.

Empowering & Engaging Employees with Jason Lauristen

Jason Lauritsen, employee engagement expert and keynote speaker, joins the podcast to discuss why employee engagement is crucial to a company's success and what it means in our current environment, what he finds is the biggest issue employers face with engagement, how to leverage feedback the right way to empower employees and much more. If you're in a management position - you must give this a listen.

Connecticut Paid Family Leave Update

We invited Rich Lombard and Jeffrey Wasco back to the podcast to discuss the latest updates with CT Paid Family & Medical Leave. Tune in to get your most pressing questions answered - including if there will be a private plan option, key differences between CT and MA paid leaves, and why employers should be acting now to get ahead of the curve.

Move to Value: Episodic Bundles (Part 2)

Back from our quick hiatus, we are continuing the conversation on Move to Value (see episode 24 for part 1). Francois de Brantes, SVP Episodes of Care at Signify Health, joins the podcast to dig into what Episodic Bundles are, how it relates to the Move to Value initiative and what employers can do to be a part of this movement.

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