CarrierChat: Harvard Pilgrim's Take On COVID-19, Bundled Payments & Member Experience

We sat down with Paul Bartosic, Director of Sales at Harvard Pilgrim, to discuss how they've been responding to the COVID-19 pandemic, what their clients are doing with their wellness funds, how they are utilizing bundled payments and what their service team is doing to help improve the member experience.
Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more.

Music By: Colin Cross Music
CarrierChat: Harvard Pilgrim's Take On COVID-19, Bundled Payments & Member Experience